In simple terms
GladOwl® is a creative & digital brand agency for higher education. This website tells you about our work & lets you get in touch. By using it, you agree to use it lawfully & understand that any project we take on is governed by a separate written agreement with your institution.
1. About these Terms
These Terms & Conditions (“Terms”) govern your access to & use of gladowl.com & any pages, content & forms on it (the “Website”), operated by GladOwl® (“GladOwl®”, “we”, “us”, or “our”), Pune, India.
The Website covers:
- Information about GladOwl®, our team & our services
- Case studies, insights & blog articles
- Contact & project-enquiry forms
- Any other pages or content we publish on the Website
By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
2. Use of the Website
You may browse the Website & share links to its pages for personal or internal business purposes. You agree to provide accurate information whenever you submit a form, & not to misrepresent yourself or the institution you represent.
3. Our Services
The Website describes GladOwl®’s research, technology, branding, marketing, admissions & AI services for education institutions. These descriptions are for general information only & do not form an offer.
Any engagement — including scope, timelines, fees & deliverables — is governed by a separate proposal or agreement signed between GladOwl® & the client. Where that agreement conflicts with these Terms, the agreement prevails.
4. Enquiries & Communications
When you contact us through the Website, by email or by phone, you agree that we may respond to you using the details you provide. We use this information only to answer your enquiry & discuss potential work, as described in our Privacy Policy.
5. Intellectual Property
The GladOwl® name, logo, website design, text, graphics, illustrations & other content on the Website are owned by or licensed to GladOwl® & are protected by applicable intellectual property laws.
- You may not copy, reproduce, modify or redistribute Website content without our written permission
- You may quote short extracts from our articles with clear credit & a link back to the source
- Third-party trademarks & logos shown on the Website belong to their respective owners
6. Client Work & Case Studies
Case studies, campaign examples & results shown on the Website are shared with the permission of our clients & are illustrative of past work. Results depend on many factors, & past performance does not guarantee similar outcomes for other institutions.
7. Third-Party Links
The Website may link to third-party websites, platforms or tools, including social media. We do not control & are not responsible for their content, policies or practices. Accessing them is at your own risk & subject to their terms.
8. Acceptable Use
When using the Website, you agree not to:
- Use the Website for any unlawful, fraudulent or harmful purpose
- Attempt to gain unauthorised access to the Website, its servers or related systems
- Introduce viruses, malware or any other harmful code
- Scrape, harvest or collect data from the Website using automated means
- Submit false, misleading or spam enquiries
9. Disclaimers
The Website & its content are provided on an “as is” & “as available” basis. While we work to keep information accurate & up to date, we make no warranties about its completeness, reliability or availability, & we may change or remove content at any time without notice.
10. Limitation of Liability
To the fullest extent permitted by law, GladOwl® will not be liable for any indirect, incidental or consequential loss or damage arising from your use of, or inability to use, the Website or any content on it.
11. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect & use information from visitors.
12. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page shows the most recent revision. Your continued use of the Website after changes are posted means you accept the revised Terms.
13. Governing Law
These Terms are governed by the laws of India. Any disputes arising from them are subject to the exclusive jurisdiction of the courts at Pune, Maharashtra.
14. Contact
If you have any questions about these Terms, please contact us:
- namaste@gladowl.com
- Phone
- +91 70281 73811
- Company
- GladOwl®
- Address
- Balewadi Plaza, Office No 201, 2nd Floor, Near MITCON, Pune, Maharashtra – 411045
Last updated 2 October 2026. This version supersedes all previous versions of the GladOwl® Terms & Conditions.